I did a jumbo mortgage refinance with Carlyle Financial. I had excellent experience with them. The whole process was smooth with exceptional level of service provided to me by Robert and his team.
Robert Cohan has done it again! We have worked with Robert for YEARS and each time it is a pleasure. The feeling of confidence and security that we have each time we entrust them with a new mortgage is beyond compare.
When no one else can help Carlyle Financial can! Finally managed to get my dream San Francisco place and then 8 months later we refinanced from 5.125% to 3.875% - rabbit out of the hat! Dedicated to ensuring they find something that works for you.
I had a unique situation with my jumbo non-conforming loan that made the financing process non-standard... Robert and his team handled it without skipping a beat...Most importantly, from beginning to end, the team conveyed a strong sense that they valued me as a customer. I worked with another group prior to Carlyle Financial and the contrast was stark. Robert and the others are an entirely different class. I should also mention that Carlyle Financial had access to rates on my jumbo loan that were a good 0.5% lower than what others were offering.
Robert and all the staff were extremely polite and efficient. The eSigning and document uploading processes made everything very easy and secure, and Robert really knows his jumbo loan products. Carlyle Financial has earned another new loyal customer!